FAQs

  • How do I make a booking?

    Please fill out our contact form and we’ll be in touch to find out all about your special day!

  • What are the costs?

    We tailor our packages specifically to each event, and price can be affected by size, length, and location. If you fill out our contact form we are able to check availability and organise a quote.

  • What is your cancellation policy?

    If cancelled three months before the event or earlier, you will not be liable for the remaining due cost. After this date, cancellations will incur scaling cancellation charges as we get closer to event day. These will be specified in contract.

  • Do your rates include expenses?

    After your consultation, we will take the details of your event and cost up a specialised package specific to your needs, including our own expenses such as travel and accommodation if required.

  • How long does a photoshoot last?

    This is completely flexible. Some clients wish for us to be at an event for the beginning to take portraits of guests upon arrival, whereas others prefer for us to stay for the duration.

  • Do you sign non-disclosure agreements?

    Yes. The events we work are typically subject to non-disclosures, and we pride ourselves on working with the utmost discretion.

  • Who owns the portraits?

    We own all imagery, but the contract allows for you and your guests to publish as you wish, as long as photography is credited to Trice Studios. While we own the photos, we agree not to publish when subject to non-disclosures. If we are not working under an NDA, we will ask if you are happy for us to publish certain photos of your event in promotion of our services.

  • Can I use my portraits for commercial or editorial purposes?

    Yes, as long as credit is given to Trice Studios upon publication of the images.

  • Will I receive digital and hardcopies of the portraits?

    Yes. Hardcopies are delivered at the end of each event as A4 printouts on 200gsm glossy photo paper, with event name and date stamp as a party favour for guests to take home. The full selection is also made available as an online gallery, where both high resolution and web-size images are available to download.

  • Is the digital gallery private?

    Yes. Online galleries can only be accessed via a password-secure link.

  • Do you work internationally?

    Yes. While based just outside London, we operate across the globe.

  • What kinds of occasions do you specialise in?

    The customisable nature of our service allows us to tailor our offering to a number of events, including weddings, private parties, corporate gatherings, and product launches.

  • Do you work with venues and event planners to offer an all-inclusive package?

    Yes, we work closely with both venues and event planners.

  • Can I expect to work with the same photographer for repeat events?

    Yes. Our lead photographer and co-director Hannah, alongside Max, are the visual team at every event we do.

  • Do you work with stylists and set designers?

    While many clients prefer classic black and white portraiture, we appreciate and understand that every event has its own unique flair. We happily work with event stylists and set builders to create a portrait studio that’s right for you.

  • Who will be my point of contact?

    Frederick Latty, our co-director, will be your point of contact from the initial consultation through to the event. He will be on hand to answer any questions and provide any support that you might need.

  • Can I only contact you through email?

    Prior to contract, our communications are through email on contact@tricestudios.com. If you make the decision to work with us, we provide you with a direct line to Frederick, who will take care of all your needs in the run-up to the event. Our consultations are held on Google Meet, or a different online platform if preferred.